Terms of use

These Terms of Use govern your access to and use of the services, content, and materials provided by Stratos Protocol (“we,” “us,” or “our”). By accessing our website, enrolling in our programs, or using any part of our services, you agree to be legally bound by these terms.

1. Acceptance of Terms

By accessing this site or purchasing any service from Stratos Protocol, you acknowledge that you have read, understood, and agree to abide by these Terms of Use. If you do not agree with these terms, you must not use our services.

2. Eligibility

Our services are intended for individuals aged 18 years or older who are in professional or executive roles. By using our services, you represent and warrant that you are of legal age and possess the capacity to form a binding contract.

3. User Conduct

You agree to use our services responsibly and ethically. You must not use our platform to distribute harmful, defamatory, abusive, or illegal content. Unauthorised access, misuse, or interference with our systems or other users is strictly prohibited.

4. Intellectual Property

All content provided on our website, including but not limited to text, graphics, course materials, videos, and logos, is the property of Stratos Protocol or its licensors. You may not copy, reproduce, modify, distribute, or exploit any content without our prior written consent.

5. Service Disclaimer

Stratos Protocol provides educational content and executive coaching intended for professional development purposes only. We do not provide legal, financial, or investment advice. The results of any course or service may vary based on individual effort, background, and engagement. We make no guarantees of specific outcomes from the use of our services.

While we strive for accuracy and excellence, we are not responsible for errors, omissions, or decisions made based on the information provided. You are solely responsible for applying insights and strategies in your own business or leadership context.

6. Payment Terms

All services must be paid in full prior to course commencement unless otherwise agreed. Prices are stated in Australian Dollars (AUD) and are subject to change at our discretion. By making a payment, you agree to these terms and authorize us to charge your selected payment method.

7. Refund Policy

We strive to ensure satisfaction with all our programs. However, due to the nature of digital and scheduled live learning, we operate a strict refund policy:

  • Refund requests must be made in writing within 7 days of purchase and before the course start date.
  • Refunds are not available for sessions already attended or content already accessed.
  • If a course is canceled by Stratos Protocol, participants will be offered a full refund or an option to reschedule.
  • No refunds will be granted for no-shows or partial attendance.

8. Modifications

We reserve the right to update or modify these Terms of Use at any time without prior notice. The latest version will always be posted on our website. Continued use of the services after changes have been made constitutes acceptance of those changes.

9. Termination

We may suspend or terminate your access to our services if you violate any terms or engage in conduct deemed harmful to our organization or other users. Any such termination will not relieve you of any outstanding financial obligations.

10. Limitation of Liability

Stratos Protocol shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our services. Our liability for direct damages is limited to the amount you paid for the service in question.

11. Governing Law

These Terms of Use are governed by the laws of New South Wales, Australia. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of that region.

12. Contact Information

If you have any questions about these Terms of Use, our services, or your rights, please contact us at:

Email: support@stratosproto.com